#SocialMediaNutsAndBolts Before we get a

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#SocialMediaNutsAndBolts Before we get ahead of ourselves, are you really ready for this? Remember, #SM is relational, it’s ongoing. People are looking for a two-way interaction, almost immediate or real-time responses to inquiries, it’s 24-7, 365 days, etc. Start preparing those around you for the influx.

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